SERVICES

SYSTEM TRAINING (EUT)

Classroom training, department presentations,
1-2-1 tutoring, webinars, floor-walking.

 

I have experience in all manner of training techniques and situations.

I can design a training course to suit your needs or quickly get up-to-speed with a pre-defined course. 

TRAINING MANAGEMENT

I love working in a project team. Being among talented people with a singular goal in mind is exciting and challenging. 

I have also had the privilege of leading and managing training teams in the past and really enjoyed the added responsibility and complexity.

If you have a team that requires an experienced hand to lead/manage them, or if you need someone to assist you in hiring a team and asking the applicants the right questions, I can help.

 

SYSTEM TESTING (UAT)

Before a system can be rolled out, it needs to be thoroughly tested.

I have been involved in all aspects of this important process over the years, both as a test manager and as an 'end user' tester.

 

From creating 'to be' process maps and test scripts to actually scheduling and running the tests - I can help you uncover any defects and help get your system over the line.

 

TRAINING NEEDS ANALYSIS

At the beginning of your software roll-out project? Don't forget you will need to train your end users!

 

You might be amazed by how many organisations get so fixated on the build and implementation, that they forget about the people that actually need to use it!

I can help form a comprehensive Training Needs Analysis, taking into account the requirements of your staff.

 

TRAINING GUIDES

My aim is always to design practical and user friendly training material in the most appropriate medium for the end user.

Whether you want full process User Guides, fast paced Quick Guides or fully narrated Videos, I can help you to make material which is both useful and engaging.

 

E-LEARNING (CBT)

Trainees learn in different ways, no two are the same. One of the most powerful ways of getting a new process across to many staff is to make
e-learning content available.

I can create interactive training content, branded for your organisation and modelled around your staff needs.

If you like I can help in the creation of an LMS (Learning Management System) so that you can distribute the content in a more organised manner, and analyse their use and completion.

 

"Matt is a great guy to work with - intelligent, diligent and with some of the best communications skills I've come across. 
I can't recommend him highly enough!"

James Webb, Training Manager - DfID

© 2020 by MVP Training Ltd | Matt Volpato